Curtainrenew – Curtain Replacement Home Service
Curtainrenew, operated by Curtains Inc., provides appointment-based curtain replacement and related home services within our designated European service areas.
1. Service Selection
Customers select the required curtain replacement service from our website and review the applicable service description, scope and booking conditions before placing an order.
2. Booking Confirmation
After an order is received, we review the booking information and contact details provided by the customer. Appointment arrangements are confirmed based on service availability and the information supplied.
Customers should provide an accurate service address and suitable contact details.
3. Appointment Arrangement
We arrange an agreed appointment date and time with the customer.
Customers should ensure that the relevant area is reasonably accessible at the agreed time. If an appointment needs to be changed, customers should contact us as soon as reasonably possible.
4. On-Site Service
At the agreed appointment, our service personnel attend the stated service address and carry out the purchased curtain replacement service according to the applicable service description.
The actual work may depend on the existing curtain arrangement, fittings and conditions at the property.
5. Service Completion
After the agreed work has been completed, the service is considered delivered in accordance with the purchased service scope.
Where appropriate, the customer may review the completed work at the end of the appointment and raise any service-related enquiry with Curtainrenew.
6. Service Timeframe
The appointment date and estimated service duration will depend on the selected service, location and appointment availability.
Where no specific appointment time is stated on the service page, the customer will receive the applicable appointment information during the booking process.
7. Changes to Service Requirements
If the conditions at the property or the requested work materially differ from the information provided during booking, the service scope or appointment arrangements may need to be adjusted.
Any additional service that involves an additional charge will be discussed with the customer before proceeding, where applicable.
8. Customer Responsibilities
Customers are responsible for providing accurate booking information, reasonable access to the service area and any information required to arrange the appointment.
Failure to provide access or materially inaccurate booking information may result in the appointment being rearranged in accordance with our applicable policies.
9. Cancellation and Refunds
Cancellations and refunds are handled under our Cancellation & Refund Policy and applicable Canadian and European consumer legislation.
Where mandatory consumer rights apply, those rights remain unaffected.
Contact
Curtains Inc.
Brand: Curtainrenew
218 Export Blvd., Suite 314
Mississauga, ON L5S 0A7
Canada
Telephone: +1 647 914 9633
Email: chemical@curtainrenew.com
Website: www.curtainrenew.com